Customer Review

We used Britannia Goodwins on our last move

The crew were marvellous, they couldn’t do enough for us, helpful, smart, extremely polite

Why did you use us? We used Britannia Goodwins on our last move

Comments regarding your initial enquiry: Extremely prompt response to initial enquiry followed up with a home visit to generate a quote

I just felt I had to write to you. The crew yesterday were phenomenal. They worked so hard, and were put under
pressure by our buyers whose lorries turned up on site despite being asked not to. They made the day go very
smoothly and I cannot thank them enough.
I’ve completed your questionnaire but I just wanted to thank you again.
Many thanks Nicola

Nicola Bagworth


Stafford
House Removal
26th May 2022
10/10 Stars

Removal quote appointment booking service

Britannia Goodwins Removals & Storage can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 01785 251161 and speaking with one of our Stafford and Cheshire removals specialists.

How are our appointments carried out

In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.

See what our customers think of us...

I hope I don't have to move again soon, but if I do I know who I am calling to help.

Why did you choose to get a quote from us and where did you get our contact details?
Online reviews and word of mouth from a friend

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Best reviews and best prices

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Both when they packed up my stuff and when they delivered it 4 months later the teams were friendly and helpful. It made a stressful experience so much better.

How would you rate our communication?
10/10

How can we improve our service?
A bit better integration on the online system for paying, but honestly the whole process was easy

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Moving my stuff into storage without knowing how long it would take for the house sale to go through, my experience with Britannia Goodwins made a tough situation so much easier and better. They packed up my house quickly and efficiently, with a great attitude. Then when it was delivered it was so fast, and they remembered me even though it had been 4 months. They were able to transport tricky items up and down stairs, and didn't break or lose anything. I hope I don't have to move again soon, but if I do I know who I am calling to help.

Chelsea Slater

Very friendly and careful when packing

Why did you choose to get a quote from us and where did you get our contact details?
Stafford

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Well known name and have used before

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Very friendly and careful when packing

How would you rate our communication?
10/10

How can we improve our service?
You cannot

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Excellent and on time

John Arthur

They took great care in moving items of all shapes and sizes

Why did you choose to get a quote from us and where did you get our contact details?
Quote was reasonable. Found contact online. You also dealt with confidential shredding on our behalf

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Your office is near Stone. You had already transported items to a flat in Stone and 2 independent properties in Cambridge.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Adrian, Anthony and Alan organised the furniture with patience, sensitively and with energy.
They took great care in moving items of all shapes and sizes. Our previous experience of this team made us feel safe in their hands. Please pass on my thanks to them.

How would you rate our communication?
10/10

How can we improve our service?
I was satisfied from the minute your receptionist responded to my phone call, Matthew came and assessed the amount and the team arrived.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
I would book you again either for shredding or furniture removal.

J Alves

The guys were so friendly and professional

I just wanted to send an email to say thank you so much for the help in moving, the guys were absolutely fantastic and we were all packed, moved and unpacked within 2 and a half hours!

The guys were so friendly and professional and really did help out a hopeless female!

I have recommended you guys to my friend who is moving so she will be calling you shortly.

Once again many thanks for everything!

Best wishes                                                                                                                                                      

Sophie O’Brien

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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.

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Please note: Our Price Guide tool is intended for moves within the UK Mainland only.

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