Removals with a member of the British Association of Removers (BAR)
Customers who move with a removal company that's a member of the BAR have certain rights and protections against something going wrong with their removal company. The BAR is the only trade association for the removals industry that protects consumers by:
- Setting high professional standards for the removals industry via the BAR membership criteria, and the Code of Practice
- Providing a programme of pre-payment protection, and assistance in the unlikely event that something goes wrong with a BAR member move
Find out more about what moving with a member of the BAR can mean for you.
Removal quote appointment booking service
Britannia Goodwins Removals & Storage can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 01785 251161 and speaking with one of our Stafford and Cheshire removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
Very grateful for the spirit in which they went about their work.
Email to Lynne
Dear Lynne
Darren and the team arrived on 16th October to start the packing and removal process, which was completed on 18th. Our domestic situation had been frustrated by a call only two days earlier to tell us that our proposed house purchase in Harrogate had fallen through. This greatly altered the amount of stuff that we could send for longer term storage, and we were still revising our arrangements when your team arrived.
So we (Pamela and me, and our sons, Simon and Richard) were doubly appreciative of the friendly and helpful manner that prevailed from start to finish. We enjoyed their company and we were very grateful for the spirit in which they went about their work.
The other part of the ‘acid test’ is the manner and condition in which our possessions are off-loaded when we finally take possession of our next home. But the whole process got off to a first class start.
Please don’t hesitate to pass on my remarks and grateful thanks.
With kind regards,
David CavellReputable company
Why did you choose to get a quote from us and where did you get our contact details?
Reputation, and online
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Reputable company
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The team we had from start to finish were absolutely brilliant.
How would you rate our communication?
10/10
How can we improve our service?
Nothing
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
John, Chris, Jack, Adam & Anthony were the team that helped us move. They were very professional, and John kept me calm when I worried about size of storage I had booked at other end. Credit to your company.
Your service was great from the office staff through to the removers
Why did you choose to get a quote from us and where did you get our contact details?
Yours was a competitive quote and I found you by googling removal companies
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Good quote and you could fit in with our moving date
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
They arrived early, were very efficient and polite and helpful
How would you rate our communication?
10/10
How can we improve our service?
Your service was great from the office staff through to the removers
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
I would highly recommend you
Impressed by your representative and his suggestions for the move
Why did you choose to get a quote from us and where did you get our contact details?
We found you on the internet and were impressed by your representative and his suggestions for the move
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Because you gave me a reasonable quote.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Very helpful efficient and cheerful
How would you rate our communication?
10/10
How can we improve our service?
Your phone contact was very helpful, and even came back to us after a very short time with a replacement after initially saying you had no availability for our chosen date
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Very professional from start to finish
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UK Price Guide
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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
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Britannia Goodwins is a trading name of John Bradshaw and Son Limited
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