A member of the British Association of Removers
Britannia Goodwins International Removals & Storage is proud to be a member of the British Association of Removers (BAR), and unreservedly subscribe to their code of practice.
Our membership in BAR helps our customers know that we are a professional, reliable organisation committed to a required high standard of service as mandated by the BAR Code of Practice.
We are committed to providing quality removal services to all of our customers.
Membership in the BAR is a long and thorough process which includes annual inspections, company records checks, insurance checks, staff training requirements and much more.
One of the main purposes behind the BAR is to protect consumers when they are moving home, including an Advance Payment Guarantee - in the unlikely event that the BAR member removal company you choose go out of business before your move and you have paid for your move, the APG scheme will help (subject to terms and conditions).
We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by:
Furniture & Home Improvement Ombudsman
Premier House
First Floor
1-5 Argyle Way
Stevenage
Hertfordshire
SG1 2AD T: 0333 241 3209
fhio.org
Removal quote appointment booking service
Britannia Goodwins Removals & Storage can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 01785 251161 and speaking with one of our Stafford and Cheshire removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
More than happy to move furniture around on two occasions, when I changed my mind
Why did you choose to get a quote from us and where did you get our contact details?
Compare website
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Our date at the enquiry time was unknown but Claire from the office kept in regular contact on our progress
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
John, Rob, Andy, Anthony and Lee were superb. Nothing was too much trouble. The packing up was excellent and performed very efficiently and quickly. In our new home, John and Rob took the time with us on where to place everything, more than happy to move furniture around on two occasions, when I changed my mind.
How would you rate our communication?
10/10
How can we improve our service?
I honestly don't think it could be any better
ow likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
N/A
Very impressed with the information available
Do you have any comments about our removals crew?
Ant & John were very polite and courteous. Nothing was too much trouble for them. Very impressed.
Why did you use us?
Very impressed with the information available
Email to Claire
Just a short email to say a big thank you for a thoroughly professional and satisfying experience we had with our recent move. From the first phone call to the last box being removed from the van, everything went very smoothly. A big thanks go to Ant and John who moved our stuff. Nothing was too much trouble for them. They handled everything with care and attention and they were very polite and helpful. Once again a big thank you for being such a remarkable company. You can have my recommendation any day.
Very quick and professional
Do you have any comments about our removals crew?
Very quick and professional
Where can we improve our removals day experience?
Maybe talk through how to plan for removals day especially as ours was over 2 days and the packing on day 1 was so quick. Delivery on day 2 was excellent and delivery on day 1 also worked well.
Why did you use us?
More expensive, but felt very professional, organised and reliable.
Comments regarding your initial enquiry
Quick to come round and give a quote. I appreciated the follow up
Exremely cheerful and very helpful
Do you have any comments about our removals crew?
They were extremely cheerful and very helpful and understanding
Why did you use us?
Recommendation
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UK Price Guide
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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
© Britannia Goodwins Removals & Storage 2023.
Registered in England 00719614
Britannia Goodwins is a trading name of John Bradshaw and Son Limited
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