Customer Reviews

Very satisfied with the way my enquiries were dealt with

Excellent customer service. The team are a credit to your company. It was perfect. Used the company based on previous experience. Would definitely use again and recommend to others.

Comments regarding your initial enquiry - Very satisfied with the way my enquiries were dealt with.

Worth every penny

Just wanted to say how pleased I am with the move.  I don’t have a google account, but I must say that John, Ian,  Rob and Alan were lovely, and reassured me throughout that I didn’t have to worry about anything so I didn’t! 

Would happily recommend the boys and Goodwins to anyone, you’re worth every penny. Thanks again.

They were a nice bunch, unfailingly cheerful and polite. Used based on recommendation by my sister and her husband.

I have already emailed Matt to say how pleased I was and I was happy for him to put my comments on your website. Comments regarding your initial enquiry -I came to you because my sister used you for her move two and a years ago.

Team of removal executives were first rate

All went wonderfully to plan yesterday. Your team of removal executives were first rate. 

We can’t speak more highly of their professionalism and courtesy! We would certainly recommend your company to everyone!!

If we move again, we would recommend them

We would like thank all the lads - John. Ian, Rob, Dan, Lee, Clive and Gareth - for helping us to move into our new house. They were absolutely fantastic. If we move again, we would recommend them.

Very efficient at packing

Anthony, Darren G and Kim G moved me on Monday 8th March.

I just wanted to say that I was extremely happy with the service. They were polite, professional and did a brilliant job! They were very efficient at packing and they moved my belongings with care and there wasn't anything that I wasn't happy with.

Quick to accommodate our short notice request for a quote and removal services

Paul, Alan and Dan helped us move. They were really efficient and friendly - really impressed with their service. Especially during these strange Covid times! The guys were great - as we've never done this before, could maybe have done with a run-down of what to expect either prior to the day or on the morning as it was a little unknown to us. 

Local (ish) and available at very short notice! Comments regarding your initial enquiry - Quick to accommodate our short notice request for a quote and removal services.

Quick prompt replies and service

Genuinely excellent. The 3 guys on day one were awesome doing the full house pack, so efficient and helpful. Then again the same professional and supportive group with an additional bloke to help. Made the process so smooth and easy and we couldn't recommend them enough.

Used the company because they gave quick prompt replies and service, good online reviews and all at a reasonable cost. Not the cheapest by any stretch but reasonable for the service provided.

Comments regarding your initial enquiry - Matt Myers was courteous, helpful and friendly when initially picking up the request we made.

Helpful, courteous and understanding

Great chaps, helpful, courteous and understanding when we needed a bed removed as my Mother in Law had unfortunately been taken ill and plans were changing..Used the company because you moved us from Stafford to Cumbria a year or so ago.. things needed to come back to Stafford..

Comments regarding your initial enquiry - Dealt with by Catherine, very efficient, ended up emailing and 'chatting' at same time...

Very professional

Excellent. Keep doing what you are doing we were very pleased. Darren was very helpful and understanding and Catherine in the office was great nothing was too much trouble. Cannot praise the staff enough. Comments regarding your initial enquiry - Very professional.

Did everything needed to make the move happen smoothly, efficiently and painlessly

The three guys were excellent. Courteous, helpful, polite, friendly, made a traumatic experience palpable. The move went better than expected. Used the company based on reputation.

The three men deserve a pat on the back, they really did everything needed to make the move happen smoothly, efficiently and painlessly.