Removal lads made the whole process as seamless as possible

Why did you choose to get a quote from us and where did you get our contact details?
Search for local removals

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Local, good reviews and available

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Cannot praise highly enough

How would you rate our communication?
10/10

How can we improve our service?
Perhaps more information prior to the move, I was not sure what when and how. However this certainly wasn’t a problem in the end.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Again, I think your removal lads made the whole process as seamless as possible, they could not have done more.

Julia Williams

Service

House Removal

Published Date

27th September 2023

Rating

10/10 Stars

Everything was completed with care and expertise

Email to Cat
Please would you kindly pass my thanks to Paul and Alan for their calm efficiency in carrying out the move on Wednesday.  Everything was completed with care and expertise: I am very grateful.

Thank you all so much for helping to make the move as stress free as possible.

With every good wish,

Dr Elizabeth Godwin

Service

House Removal

Published Date

27th September 2023

Rating

/10 Stars

Had to move odd bulky items; a piano, grandfather clock, bike, heavy furniture. They were amazing!

Why did you choose to get a quote from us and where did you get our contact details?
I have used you before. Got info from website.

How would you rate the way we dealt with your initial enquiry?
8/10

How would you rate the survey that we carried out?
8/10

Why did you choose to move/store with us?
I have  used you before and was happy with the service

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Paul, Alan, Anthony, Adrian, Adam, and Gareth were all efficient, professional , kind and helpful.

How would you rate our communication?
10/10

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Move team had to move odd bulky items; a piano, grandfather clock, bike, heavy furniture. They were amazing!

Vanessa Timmis

Service

House Removal

Published Date

23rd September 2023

Rating

9.2/10 Stars

Reassuring, patient

Why did you choose to get a quote from us and where did you get our contact details?
Used you before

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Good name

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Reassuring, patient

How would you rate our communication?
9/10

How can we improve our service?
No idea

How likely are you to recommend us to your friends / family?
10/10

Ann Tottle

Service

House Removal

Published Date

13th September 2023

Rating

9.4/10 Stars

Couldn’t have been more satisfied.

Do you have any comments about our removals crew?
Very, very helpful, courteous, patient and understanding of my parents situation (an emotional move after 54 years at the farm). Nothing but praise for the team.

Why did you use us?
We came back to Britannia Goodwin for my parents move after using your removal service for our own move 5 years ago and couldn’t have been more satisfied. 

Jo Lowther

Service

House Removal

Published Date

20th August 2023

Rating

10/10 Stars

Exremely cheerful and very helpful

Do you have any comments about our removals crew?
They were extremely cheerful and very helpful and understanding

Why did you use us?
Recommendation

James Bradbury

Service

House Removal

Published Date

11th August 2023

Rating

10/10 Stars

Very impressed with the information available

Do you have any comments about our removals crew?
Ant & John were very polite and courteous. Nothing was too much trouble for them. Very impressed.

Why did you use us?
Very impressed with the information available                                                                                                                               

Email to Claire
Just a short email to say a big thank you for a thoroughly professional and satisfying experience we had with our recent move. From the first phone call to the last box being removed from the van, everything went very smoothly. A big thanks go to Ant and John who moved our stuff. Nothing was too much trouble for them. They handled everything with care and attention and they were very polite and helpful. Once again a big thank you for being such a remarkable company. You can have my recommendation any day.

Keith Spencer

Service

House Removal

Published Date

7th August 2023

Rating

9.8/10 Stars

More than happy to move furniture around on two occasions, when I changed my mind

Why did you choose to get a quote from us and where did you get our contact details?
Compare website

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Our date at the enquiry time was unknown but Claire from the office kept in regular contact on our progress

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
John, Rob, Andy, Anthony and Lee were superb. Nothing was too much trouble. The packing up was excellent and performed very efficiently and quickly. In our new home, John and Rob took the time with us on where to place everything, more than happy to move furniture around on two occasions, when I changed my mind.

How would you rate our communication?
10/10

How can we improve our service?
I honestly don't think it could be any better

ow likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
N/A

Sue Scholes

Service

House Removal

Published Date

25th July 2023

Rating

10/10 Stars

Office staff were very professional

Do you have any comments about our removals crew?
Both Paul and Alan handled the move perfectly and also delivered and assembled a new Natuzzi item. Excellent and polite throughout the move. Please thank them both for us.

Where can we improve our removals day experience?
You can’t it was just perfect

Why did you use us?
One of the best in the trade

Do you have any additional comments or concerns regarding any portion of the service you received?
Thanks to all the team

Comments regarding your initial enquiry
Office staff were very professional 

Keith Rammell

Service

House Removal

Published Date

21st July 2023

Rating

10/10 Stars

Very quick and professional

Do you have any comments about our removals crew?
Very quick and professional

Where can we improve our removals day experience?
Maybe talk through how to plan for removals day especially as ours was over 2 days and the packing on day 1 was so quick. Delivery on day 2 was excellent and delivery on day 1 also worked well.

Why did you use us?
More expensive, but felt very professional, organised and reliable.

Comments regarding your initial enquiry
Quick to come round and give a quote. I appreciated the follow up

Helen Hopkin

Service

House Removal

Published Date

17th July 2023

Rating

9.8/10 Stars

Meet our movers

Call Us:  Staffordshire & Cheshire: 01785 251161 orGet an Estimate

Removal quote appointment booking service

Britannia Goodwins Removals & Storage can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 01785 251161 and speaking with one of our Stafford and Cheshire removals specialists.

How are our appointments carried out

In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.

See what our customers think of us...

Removal lads made the whole process as seamless as possible

Why did you choose to get a quote from us and where did you get our contact details?
Search for local removals

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Local, good reviews and available

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Cannot praise highly enough

How would you rate our communication?
10/10

How can we improve our service?
Perhaps more information prior to the move, I was not sure what when and how. However this certainly wasn’t a problem in the end.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Again, I think your removal lads made the whole process as seamless as possible, they could not have done more.

Julia Williams

Couldn’t have been more satisfied.

Do you have any comments about our removals crew?
Very, very helpful, courteous, patient and understanding of my parents situation (an emotional move after 54 years at the farm). Nothing but praise for the team.

Why did you use us?
We came back to Britannia Goodwin for my parents move after using your removal service for our own move 5 years ago and couldn’t have been more satisfied. 

Jo Lowther

Reassuring, patient

Why did you choose to get a quote from us and where did you get our contact details?
Used you before

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Good name

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Reassuring, patient

How would you rate our communication?
9/10

How can we improve our service?
No idea

How likely are you to recommend us to your friends / family?
10/10

Ann Tottle

Had to move odd bulky items; a piano, grandfather clock, bike, heavy furniture. They were amazing!

Why did you choose to get a quote from us and where did you get our contact details?
I have used you before. Got info from website.

How would you rate the way we dealt with your initial enquiry?
8/10

How would you rate the survey that we carried out?
8/10

Why did you choose to move/store with us?
I have  used you before and was happy with the service

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Paul, Alan, Anthony, Adrian, Adam, and Gareth were all efficient, professional , kind and helpful.

How would you rate our communication?
10/10

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Move team had to move odd bulky items; a piano, grandfather clock, bike, heavy furniture. They were amazing!

Vanessa Timmis

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Please note: Our Price Guide tool is intended for moves within the UK Mainland only.

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