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Removal lads made the whole process as seamless as possible
Why did you choose to get a quote from us and where did you get our contact details?
Search for local removals
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Local, good reviews and available
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Cannot praise highly enough
How would you rate our communication?
10/10
How can we improve our service?
Perhaps more information prior to the move, I was not sure what when and how. However this certainly wasn’t a problem in the end.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Again, I think your removal lads made the whole process as seamless as possible, they could not have done more.
Service
House Removal
Published Date
27th September 2023
Rating
10/10 Stars
Everything was completed with care and expertise
Email to Cat
Please would you kindly pass my thanks to Paul and Alan for their calm efficiency in carrying out the move on Wednesday. Everything was completed with care and expertise: I am very grateful.
Thank you all so much for helping to make the move as stress free as possible.
With every good wish,
Dr Elizabeth GodwinService
House Removal
Published Date
27th September 2023
Rating
/10 Stars
Had to move odd bulky items; a piano, grandfather clock, bike, heavy furniture. They were amazing!
Why did you choose to get a quote from us and where did you get our contact details?
I have used you before. Got info from website.
How would you rate the way we dealt with your initial enquiry?
8/10
How would you rate the survey that we carried out?
8/10
Why did you choose to move/store with us?
I have used you before and was happy with the service
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Paul, Alan, Anthony, Adrian, Adam, and Gareth were all efficient, professional , kind and helpful.
How would you rate our communication?
10/10
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Move team had to move odd bulky items; a piano, grandfather clock, bike, heavy furniture. They were amazing!
Service
House Removal
Published Date
23rd September 2023
Rating
9.2/10 Stars
Reassuring, patient
Why did you choose to get a quote from us and where did you get our contact details?
Used you before
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Good name
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Reassuring, patient
How would you rate our communication?
9/10
How can we improve our service?
No idea
How likely are you to recommend us to your friends / family?
10/10
Service
House Removal
Published Date
13th September 2023
Rating
9.4/10 Stars
Couldn’t have been more satisfied.
Do you have any comments about our removals crew?
Very, very helpful, courteous, patient and understanding of my parents situation (an emotional move after 54 years at the farm). Nothing but praise for the team.
Why did you use us?
We came back to Britannia Goodwin for my parents move after using your removal service for our own move 5 years ago and couldn’t have been more satisfied.
Service
House Removal
Published Date
20th August 2023
Rating
10/10 Stars
Exremely cheerful and very helpful
Do you have any comments about our removals crew?
They were extremely cheerful and very helpful and understanding
Why did you use us?
Recommendation
Service
House Removal
Published Date
11th August 2023
Rating
10/10 Stars
Very impressed with the information available
Do you have any comments about our removals crew?
Ant & John were very polite and courteous. Nothing was too much trouble for them. Very impressed.
Why did you use us?
Very impressed with the information available
Email to Claire
Just a short email to say a big thank you for a thoroughly professional and satisfying experience we had with our recent move. From the first phone call to the last box being removed from the van, everything went very smoothly. A big thanks go to Ant and John who moved our stuff. Nothing was too much trouble for them. They handled everything with care and attention and they were very polite and helpful. Once again a big thank you for being such a remarkable company. You can have my recommendation any day.
Service
House Removal
Published Date
7th August 2023
Rating
9.8/10 Stars
More than happy to move furniture around on two occasions, when I changed my mind
Why did you choose to get a quote from us and where did you get our contact details?
Compare website
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Our date at the enquiry time was unknown but Claire from the office kept in regular contact on our progress
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
John, Rob, Andy, Anthony and Lee were superb. Nothing was too much trouble. The packing up was excellent and performed very efficiently and quickly. In our new home, John and Rob took the time with us on where to place everything, more than happy to move furniture around on two occasions, when I changed my mind.
How would you rate our communication?
10/10
How can we improve our service?
I honestly don't think it could be any better
ow likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
N/A
Service
House Removal
Published Date
25th July 2023
Rating
10/10 Stars
Office staff were very professional
Do you have any comments about our removals crew?
Both Paul and Alan handled the move perfectly and also delivered and assembled a new Natuzzi item. Excellent and polite throughout the move. Please thank them both for us.
Where can we improve our removals day experience?
You can’t it was just perfect
Why did you use us?
One of the best in the trade
Do you have any additional comments or concerns regarding any portion of the service you received?
Thanks to all the team
Comments regarding your initial enquiry
Office staff were very professional
Service
House Removal
Published Date
21st July 2023
Rating
10/10 Stars
Very quick and professional
Do you have any comments about our removals crew?
Very quick and professional
Where can we improve our removals day experience?
Maybe talk through how to plan for removals day especially as ours was over 2 days and the packing on day 1 was so quick. Delivery on day 2 was excellent and delivery on day 1 also worked well.
Why did you use us?
More expensive, but felt very professional, organised and reliable.
Comments regarding your initial enquiry
Quick to come round and give a quote. I appreciated the follow up
Service
House Removal
Published Date
17th July 2023
Rating
9.8/10 Stars
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Removal quote appointment booking service
Britannia Goodwins Removals & Storage can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 01785 251161 and speaking with one of our Stafford and Cheshire removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
Removal lads made the whole process as seamless as possible
Why did you choose to get a quote from us and where did you get our contact details?
Search for local removals
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Local, good reviews and available
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Cannot praise highly enough
How would you rate our communication?
10/10
How can we improve our service?
Perhaps more information prior to the move, I was not sure what when and how. However this certainly wasn’t a problem in the end.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Again, I think your removal lads made the whole process as seamless as possible, they could not have done more.
Couldn’t have been more satisfied.
Do you have any comments about our removals crew?
Very, very helpful, courteous, patient and understanding of my parents situation (an emotional move after 54 years at the farm). Nothing but praise for the team.
Why did you use us?
We came back to Britannia Goodwin for my parents move after using your removal service for our own move 5 years ago and couldn’t have been more satisfied.
Reassuring, patient
Why did you choose to get a quote from us and where did you get our contact details?
Used you before
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Good name
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Reassuring, patient
How would you rate our communication?
9/10
How can we improve our service?
No idea
How likely are you to recommend us to your friends / family?
10/10
Had to move odd bulky items; a piano, grandfather clock, bike, heavy furniture. They were amazing!
Why did you choose to get a quote from us and where did you get our contact details?
I have used you before. Got info from website.
How would you rate the way we dealt with your initial enquiry?
8/10
How would you rate the survey that we carried out?
8/10
Why did you choose to move/store with us?
I have used you before and was happy with the service
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Paul, Alan, Anthony, Adrian, Adam, and Gareth were all efficient, professional , kind and helpful.
How would you rate our communication?
10/10
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Move team had to move odd bulky items; a piano, grandfather clock, bike, heavy furniture. They were amazing!
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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
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