Customer Review
Treated our goods with the utmost care and respect
No room for improvement in my experience.
Why did you use us? They could meet our requirements on the dates we needed at an acceptable price
Do you have any additional comments or concerns regarding any portion of the service you received?
From the minute Catherine answered the phone to deal with my query, Darren conducted the FaceTime survey of
the considerable amount of items that needed moving and gave us a quote for the job, Clive, Lee, Ant and Rob did
our packing then, joined by Paul and Alan on day two to effect the move, unloaded everything, we did not have one
anxious moment during what can be a stressful experience. Everyone, especially the six involved in the move, was
unfailingly polite, could not have been more helpful and treated our goods with the utmost care and respect.
Hopefully, the supply of tea, coffee and carbonated beverages on day two, were some sort of recompense for a job
well done. In short, Top Job, boys and a BIG thank you is due. Looking ahead, if we move again, hopefully not
anytime soon, we'd have no hesitation is using this company again.
Catherine, the lady who took the initial enquiry call, could not have been more helpful and inspired confidence in your company.
Adrian Milledge
Stafford
House Removal
1st March 2022
9.8/10 Stars
Removal quote appointment booking service
Britannia Goodwins Removals & Storage can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 01785 251161 and speaking with one of our Stafford and Cheshire removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
Lovely friendly lads
Why did you choose to get a quote from us and where did you get our contact details?
Friend of an employee
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Trusted you would do a good job
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Lovely friendly lads
How would you rate our communication?
10/10
How can we improve our service?
Everything was great
How likely are you to recommend us to your friends / family?
10/10
Cannot praise them enough for their professionalism and work ethic.
Why did you choose to get a quote from us and where did you get our contact details?
Reputation, online
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
A great service
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Chris, Gaz, John, Adam, Jack, Ant and Kim all worked extremely hard in very difficult weather conditions over a 5 day period. I cannot praise them enough for their professionalism and work ethic.
How would you rate our communication?
10/10
How can we improve our service?
There is nothing that I would suggest which could be improved.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Extremely satisfied because the team helped us through every step of the way.
Nothing was rushed or too much trouble
Why did you choose to get a quote from us and where did you get our contact details?
Local to where I live
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Local
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The team were extremely helpful and even though things were held up by solicitors kept things calm and nothing was rushed or too much trouble. We were impressed.
How would you rate our communication?
10/10
How can we improve our service?
The online form could be simplified.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Very helpful team, I would recommend your company.
Friendly and efficient
Why did you choose to get a quote from us and where did you get our contact details?
Recommended by a friend
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Price
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Friendly and efficient
How would you rate our communication?
10/10
How likely are you to recommend us to your friends / family?
10/10
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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
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