Customer Review
Made it easy and less stressful
The crew Lee, Clive and Rob were very efficient, courteous and most pleasant throughout their service during packing and delivery at both ends. Please convey our most sincere appreciation to them. There is nothing need improving except to look after the excellent staff that we came across and hope that reflects with all.
Of all the quotes, yours fitted with our needs and the professional approach.
Just to say that we were touched and absolutely delighted with your staff that served us during the whole move and certainly made it easy and less stressful. Please extend our thanks to the guys Lee, Clive and Rob.
Chin Raju
Stafford
House Removal
15th February 2021
9.7/10 Stars
Removal quote appointment booking service
Britannia Goodwins Removals & Storage can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 01785 251161 and speaking with one of our Stafford and Cheshire removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
The overall experience at a time of stress was good
Why did you choose to get a quote from us and where did you get our contact details?
Recommended by two people who used your company.
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Because of others experience
How would you rate your move team?
9/10
Would you like to tell us anything about your move team?
Very pleasant. Courteous, helpful guys
How would you rate our communication?
9/10
How can we improve our service?
Not sure
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
The overall experience at a time of stress was good
You guys were friendly and efficient and we felt like we were in experienced hands.
Why did you choose to get a quote from us and where did you get our contact details?
Google
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
You guys were friendly and efficient and we felt like we were in experienced hands.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Alan, Paul, Tony and Rob were a lovely bunch working in the coldest days of the year! They did a great job at packing our belongings safely and delivering our things as well as building furniture.
How would you rate our communication?
10/10
How can we improve our service?
Nothing
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Thanks so much it was faultless.
Friendly, efficient and helpful
Why did you choose to get a quote from us and where did you get our contact details?
I knew Robert Goodwin and the good reputation.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Excellent reputation
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Friendly, efficient and helpful
How would you rate our communication?
10/10
How can we improve our service?
Better online forms maybe?
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Nothing really
Enthusiastic, positive and professional
Why did you choose to get a quote from us and where did you get our contact details?
Google reviews
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Great google reviews
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Fantastic. Tyler and the team (and there were many over the three days) were positive and professional throughout. They dealt with a nervous buyer with great empathy and always tried to put me at ease. They were enthusiastic, positive and professional. Thank you so much.
How would you rate our communication?
10/10
How can we improve our service?
Possibly with the quote acceptance online. It was somewhat confusing. However, when I phoned up with my queries, Catherine was amazing and sorted it all out for me.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Brilliant
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