Customer Review
Appreciated everyone being so efficient at ensuring social distancing
We had John, Kim and Rob to pack our things and Lee and the team to do the removals. Everyone was so friendly and did such a great job, and we really appreciated everyone being so efficient at ensuring social distancing too as we have a very young baby who we are trying to shield. Everyone also treated our belongings with such respect which we really appreciated after a bad experience with a different removals company previously resulted in lots of our things being damaged.
Used the company because of good online reviews and great service from staff when we initially contacted with an enquiry.
Comments regarding your initial enquiry - Received a response to my initial enquiry really quickly and had all my questions answered.
Ruth Pickles
Stafford
House Removal
25th March 2021
9.7/10 Stars
Removal quote appointment booking service
Britannia Goodwins Removals & Storage can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 01785 251161 and speaking with one of our Stafford and Cheshire removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
The overall experience at a time of stress was good
Why did you choose to get a quote from us and where did you get our contact details?
Recommended by two people who used your company.
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Because of others experience
How would you rate your move team?
9/10
Would you like to tell us anything about your move team?
Very pleasant. Courteous, helpful guys
How would you rate our communication?
9/10
How can we improve our service?
Not sure
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
The overall experience at a time of stress was good
They made everything about the move as stress free as possible
Why did you choose to get a quote from us and where did you get our contact details?
Found you on the internet
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
You responded to us quickly and easily
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Friendly, polite, helpful, prompt, efficient with good communication
How would you rate our communication?
10/10
How can we improve our service?
Do not know, very happy
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
John and Gareth were very helpful professional and friendly and despite the really bad weather they made everything about the move as stress free as possible. We would highly recommend this team!
Friendly, efficient and helpful
Why did you choose to get a quote from us and where did you get our contact details?
I knew Robert Goodwin and the good reputation.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Excellent reputation
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Friendly, efficient and helpful
How would you rate our communication?
10/10
How can we improve our service?
Better online forms maybe?
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Nothing really
First class service from start to finish.
We’ve sang your praises online as we genuinely thought it was a first class service from start to finish.
The dedication, respect, courtesy and sheer hard work employed was exceptional, we could not fault any element of it.
Thanks again, we will definitely recommend your company to anyone in the Leek area.
Regards
Andrew and Jayne BaxterUK Quote
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UK Price Guide
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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
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Britannia Goodwins is a trading name of John Bradshaw and Son Limited
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