Customer Review

The uplift team and re-delivery absolutely amazing

The uplift team and re-delivery absolutely amazing. Matthew Myers had been highly recommended.

Comments regarding your initial enquiry - Very accommodating and friendly.

Bridget Scally


Stafford
House Removal
14th July 2021
10/10 Stars

Removal quote appointment booking service

Britannia Goodwins Removals & Storage can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 01785 251161 and speaking with one of our Stafford and Cheshire removals specialists.

How are our appointments carried out

In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.

See what our customers think of us...

First class service from start to finish.

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We’ve sang your praises online as we genuinely thought it was a first class service from start to finish.

The dedication, respect, courtesy and sheer hard work employed was exceptional, we could not fault any element of it.

Thanks again, we will definitely recommend your company to anyone in the Leek area.

Regards                                                                                                    

Andrew and Jayne Baxter

You made it stress-free and we now have the opportunity to just enjoy our new home.

Why did you choose to get a quote from us and where did you get our contact details?
We googled "Movers Staffordshire" and came across your company. The high review rating drew us to visit your website for more details.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
We appreciated the transparency of being able to get an instant quote range so that we had a good idea of how much the final quote would be. We were also pleased with the prompt replies and ease of making all of the arrangements throughout the process. Because the initial inquiry was dealt with so well, we felt comfortable enough to choose you without shopping around for other quotes.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Kim, Matthew, and Darren were delightful. They were efficient, friendly, and considerate. Kim went above and beyond to make sure that all of our essentials (keys, dog food, phones) were set aside. When unpacking, we noticed how carefully wrapped the items were. Everyone was very patient with our dog who was keen to get in their way.

How would you rate our communication?
8/10

How can we improve our service?
Communication was excellent for the most part. We would have appreciated confirmation the day before the packing to know around what time we should have been expecting you.

How likely are you to recommend us to your friends / family?
0/10

Is there anything else you would like to tell us about your move?
We are so grateful for your help in our move. You made it stress-free and we now have the opportunity to just enjoy our new home.

Justin Chung

You guys were friendly and efficient and we felt like we were in experienced hands.

Why did you choose to get a quote from us and where did you get our contact details?
Google

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
You guys were friendly and efficient and we felt like we were in experienced hands.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Alan, Paul, Tony and Rob were a lovely bunch working in the coldest days of the year! They did a great job at packing our belongings safely and delivering our things as well as building furniture.

How would you rate our communication?
10/10

How can we improve our service?
Nothing

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Thanks so much it was faultless.

Robyn Duffy

Enthusiastic, positive and professional

Why did you choose to get a quote from us and where did you get our contact details?
Google reviews

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Great google reviews

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Fantastic.  Tyler and the team (and there were many over the three days) were positive and professional throughout.  They dealt with a nervous buyer with great empathy and always tried to put me at ease.  They were enthusiastic, positive and professional.  Thank you so much.

How would you rate our communication?
10/10

How can we improve our service?
Possibly with the quote acceptance online.  It was somewhat confusing.  However, when I phoned up with my queries, Catherine was amazing and sorted it all out for me.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Brilliant

Dawn Wylie

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Please note: Our Price Guide tool is intended for moves within the UK Mainland only.

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