Customer Review

Exceptional service

Daniel, Clive and Lee were extremely professional, courteous and very hard working. They never stopped!

Exceptional service

Why did you use us? Highly recommended

The 3 removal men worked so hard, non stop and were friendly and courteous at all times.

Angela Willberry


Stafford
House Removal
11th October 2021
9.8/10 Stars

Removal quote appointment booking service

Britannia Goodwins Removals & Storage can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 01785 251161 and speaking with one of our Stafford and Cheshire removals specialists.

How are our appointments carried out

In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.

See what our customers think of us...

You guys were friendly and efficient and we felt like we were in experienced hands.

Why did you choose to get a quote from us and where did you get our contact details?
Google

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
You guys were friendly and efficient and we felt like we were in experienced hands.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Alan, Paul, Tony and Rob were a lovely bunch working in the coldest days of the year! They did a great job at packing our belongings safely and delivering our things as well as building furniture.

How would you rate our communication?
10/10

How can we improve our service?
Nothing

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Thanks so much it was faultless.

Robyn Duffy

First class service from start to finish.

Email

We’ve sang your praises online as we genuinely thought it was a first class service from start to finish.

The dedication, respect, courtesy and sheer hard work employed was exceptional, we could not fault any element of it.

Thanks again, we will definitely recommend your company to anyone in the Leek area.

Regards                                                                                                    

Andrew and Jayne Baxter

They ensured all items were placed in the correct rooms and even positioned exactly where we wanted them

Why did you choose to get a quote from us and where did you get our contact details?
Google search

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
We saw some great reviews and the price was reasonable.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
John, Robert and Gareth were fantastic. They arrived on time, were careful with all belongings and were genuinely nice guys. They moved us from 4 bed to 4 bed in under 6 hours, which is a miracle! They ensured all items were placed in the correct rooms and even positioned exactly where we wanted them. Would definitely recommend!

How would you rate our communication?
10/10

How can we improve our service?
N/A

How likely are you to recommend us to your friends / family?
10/10

Emma Fenton

Enthusiastic, positive and professional

Why did you choose to get a quote from us and where did you get our contact details?
Google reviews

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Great google reviews

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Fantastic.  Tyler and the team (and there were many over the three days) were positive and professional throughout.  They dealt with a nervous buyer with great empathy and always tried to put me at ease.  They were enthusiastic, positive and professional.  Thank you so much.

How would you rate our communication?
10/10

How can we improve our service?
Possibly with the quote acceptance online.  It was somewhat confusing.  However, when I phoned up with my queries, Catherine was amazing and sorted it all out for me.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Brilliant

Dawn Wylie

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Please note: Our Price Guide tool is intended for moves within the UK Mainland only.

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